Kings Cross Hotel Istanbul

During my stay at Kings Cross Hotel, I was amazed by the exceptional service provided by the staff. When I arrived, I realized that the room I had booked was too small for my liking. I immediately expressed my concerns to the receptionist, Mr. Abdullah, who went above and beyond to accommodate my needs. Despite the hotel being fully booked, the owner, Mr. Hakan, even offered to refund my money if I decided to switch hotels. However, I decided to stay with the assurance that a room change would be arranged if available. True to their word, the next morning I was transferred to a more spacious room that met my expectations. It was comforting to know that the hotel truly values their guests' satisfaction.

The location of the hotel is fantastic, as it is very close to the Bridge to Asian Side, making it convenient for exploring both sides of the city. it is situated right next to a mall and two shopping malls, providing plenty of options for shopping and dining. The rooms are spacious and comfortable, with excellent housekeeping and attentive staff. The breakfast served in the room is delicious, and the hotel even provides umbrellas for guests on rainy days.

Some guests have mentioned that when checking out, they had issues with the hotel staff regarding additional charges for broken items and snacks from the mini bar. It is recommended to take your time during check out to ensure all charges are accurate and dispute any discrepancies.

Convenient location near metro, shops, and malls. Clean and modern rooms and restaurant. Friendly and attentive staff. Good quality breakfast with additional options available. a pleasant and satisfying stay.

We had a fantastic stay at this hotel in Istanbul. The cleanliness was impeccable, with the rooms being well-maintained throughout our visit. The hotel facilities were top-notch, and we especially appreciated the free parking available for guests. The location was excellent, as it was very close to the bridge leading to the Asian side of the city. Additionally, there were two shopping malls nearby, making it convenient for shopping enthusiasts. The staff was incredibly helpful, providing exceptional service during our stay. The breakfast served at the hotel was delicious and provided a great start to the day.

Nothing that we didn't like!

The staff went above and beyond, amazing breakfast, comfortable bed, great location near shopping centers and metro, strong Wifi.

Nothing it is perfect.

This hotel offers excellent value for money, with affordable prices and attention to detail. The staff are amazing, providing exceptional service and ensuring a cozy and comfortable stay. The location is fantastic, very close to the Bridge to Asian Side, next to two shopping malls, and within easy reach of everything in the city. The rooms with balconies provide a nice touch and add to the overall experience.

No improvements needed, everything was great.

The breakfast options were simple but fresh and delicious. The staff were very professional and super friendly. The location was perfect, with close proximity to the Levent metro station and three shopping malls nearby. The hotel was clean and quiet, making for a comfortable stay. Highly recommended for vegetarians and vegans.

Felt very well, nothing to complain about.